Privacy Policy
Last updated: January 2025
1. Introduction
EU Pallet Recycling GmbH ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, postal code
- Business Information: Company name, industry, pallet requirements
- Usage Data: How you interact with our website, pages visited, time spent
- Technical Data: IP address, browser type, device information
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes
- Process orders and deliver services
- Send relevant communications about our services
- Improve our website and customer experience
- Comply with legal obligations
4. Legal Basis (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Consent: When you submit contact forms or subscribe to communications
- Contract: To fulfill service agreements
- Legitimate Interest: To improve our services and website
- Legal Obligation: To comply with applicable laws
5. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners for fulfilling your requests
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
7. Cookies
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
8. Contact Us
For privacy-related inquiries, contact us at:
Email: privacy@eupalletrecycling.com
Address: Industriestrasse 45, 60389 Frankfurt am Main, Germany