About EU Pallet Recycling
Pioneering sustainable pallet solutions across Europe since 2009. We believe in the circular economy and work every day to reduce waste while delivering exceptional value to our partners.
Building a Sustainable Future, One Pallet at a Time
EU Pallet Recycling was founded in 2009 with a simple yet powerful vision: to transform the way Europe handles its wooden pallets. In an industry where millions of pallets end up in landfills each year, we saw an opportunity to make a real difference for businesses and the environment.
What started as a small operation in Erith, UK has grown into one of Europe's leading pallet recycling companies. Today, we serve over 500 businesses across 20 countries, processing more than 2 million pallets annually. Our comprehensive services include buying and selling used pallets, expert EPAL-certified repair services, environmentally responsible recycling, and reliable pan-European logistics.
Our success is built on a foundation of trust, quality, and environmental responsibility. Every decision we make is guided by our commitment to sustainability - from sourcing materials to processing methods to the renewable energy powering our facilities. We have invested heavily in state-of-the-art equipment, trained personnel, and robust quality control systems.
But we are more than just a pallet company. We are partners in our clients' sustainability journeys. When you choose EU Pallet Recycling, you are choosing to reduce your carbon footprint, support the circular economy, and demonstrate your commitment to environmental responsibility.
What We Do
Our comprehensive range of services covers every aspect of the pallet lifecycle, creating a truly circular economy
Pallet Trading
We buy and sell all types of wooden pallets - EUR/EPAL, CP, and custom sizes. With over 50,000 pallets in stock, we can fulfill orders of any size with rapid delivery.
50,000+ pallets in stockRepair Services
Our EPAL-certified technicians repair damaged pallets to meet original specifications. Repair extends pallet life by 3-5 years at a fraction of new pallet cost.
500,000+ repairs yearlyRecycling
End-of-life pallets are processed into valuable materials - biomass fuel, wood chips, and animal bedding. We achieve 95% material recovery with zero landfill.
95% recovery rateLogistics
Our fleet of 50+ vehicles provides reliable collection and delivery across Europe. GPS tracking and flexible scheduling ensure your pallets arrive on time.
10,000+ deliveries yearlyHeat Treatment
ISPM 15 certified heat treatment for international shipping compliance. We provide full documentation for customs clearance.
ISPM 15 certifiedPallet Management
Full outsourcing of your pallet operations. We handle inventory, repairs, replacement, and reporting - saving you up to 30% on pallet costs.
Up to 30% cost savingsOur Core Values
These principles guide every decision we make and every action we take
Sustainability First
Environmental responsibility is at the heart of every decision. We are committed to zero waste operations and continuously reducing our carbon footprint. By 2030, we aim to be fully carbon neutral.
Quality Assured
Rigorous 12-point inspection process ensures every pallet meets the highest standards. Our ISO 9001 certification reflects our commitment to consistent quality across all operations.
Customer Focus
We build long-term partnerships through exceptional service, reliability, and transparency. Every client has a dedicated account manager who understands their unique needs.
Innovation
Continuously improving our processes through technology and best practices. From digital tracking systems to automated repair equipment, we invest in the future.
Integrity
Honest, transparent business practices in everything we do. We deliver what we promise and take responsibility when things do not go as planned.
Safety
The wellbeing of our team and partners is paramount. ISO 45001 certification demonstrates our commitment to creating safe working environments.
Community
We support local communities where we operate through employment, training programs, and environmental initiatives that make a real difference.
Excellence
We strive for excellence in everything - from customer service to operational efficiency. Good enough is never good enough for us.
Modern Facilities Across Europe
Our network of state-of-the-art facilities enables us to serve clients across 20 European countries with speed and efficiency. Each location features advanced sorting technology, quality control systems, and expert teams.
Our Locations
State-of-the-art facilities strategically located across Europe for optimal coverage
United Kingdom (HQ)
1 Church Manorway, Erith DA8 1DL
Our headquarters and largest facility with 15,000 sqm of operations space. Houses repair center, heat treatment facility, and European logistics hub.
Germany
Berlin, Germany
Central European distribution hub serving Germany, Austria, Switzerland, and Czech Republic. Modern automated sorting and quality control systems.
Netherlands
Rotterdam, Netherlands
Benelux operations center with direct port access. Specializes in import/export pallet processing and ISPM 15 heat treatment.
Poland
Warsaw, Poland
Eastern European hub serving Poland, Hungary, Romania, and the Baltics. High-capacity repair and manufacturing facility.
Meet Our Leadership Team
A dedicated team with over 100 years of combined experience in logistics, sustainability, and business
William Carter
Founder & CEO
With 25 years in logistics and supply chain, William founded EU Pallet Recycling with a vision to transform the European pallet industry through sustainable practices.
Dr. Magdalena Nowak
Chief Operations Officer
Magdalena oversees all European operations with expertise in lean manufacturing and process optimization. Previously led operations at major logistics companies.
Friedrich Bauer
Chief Sustainability Officer
Environmental scientist by training, Friedrich leads our sustainability initiatives and ensures we exceed our environmental commitments. Holds PhD in Environmental Management.
Isabelle Moreau
Chief Commercial Officer
Isabelle leads our sales and partnerships across Europe. Her background in B2B sales and relationship management has been key to our growth.
Lukas Hoffmann
Director of Quality
Former EPAL auditor, Lukas ensures our quality systems meet and exceed industry standards. Oversees all certifications and compliance.
Chiara Benedetti
Director of Finance
Chiara manages our financial operations across all European entities. Her strategic approach has supported sustainable growth while maintaining profitability.
Patrick O'Brien
Director of Logistics
Patrick oversees our fleet and logistics operations, optimizing routes and ensuring on-time delivery. 15 years experience in European transport.
Lena Fischer
HR Director
Lena leads our people strategy, from recruitment to development. Her focus on employee wellbeing has made us an employer of choice in the industry.
Our leadership team is supported by 150+ dedicated professionals across Europe
Join our teamCertifications & Memberships
Our certifications demonstrate our commitment to quality, safety, and environmental excellence
EPAL License
Authorized pallet repair
ISO 9001
Quality management
ISO 14001
Environmental management
ISO 45001
Health & safety
FSC CoC
Sustainable forestry
ISPM 15
Heat treatment
Our Journey
Key milestones in our growth story
Company Founded
Started operations in Erith, UK with a small team and big ambitions
EPAL License
Obtained official EPAL repair license, expanding our service capabilities
ISO Certification
Achieved ISO 9001 and ISO 14001 certifications
European Expansion
Opened offices in Germany and Netherlands to serve European markets
1 Million Pallets
Processed our millionth pallet, a significant milestone
Poland Office
Expanded to Eastern Europe with new facility in Warsaw
2 Million Pallets
Doubled our annual processing capacity
Carbon Neutral Goal
Committed to achieving carbon neutrality by 2030
Join Our Green Revolution
Partner with us and be part of the solution. Together we can create a more sustainable future for European logistics.